Payment Options

We offer a range of payment options and accept most credit and debit cards. You can pay for your treatment when you visit us or over the phone during opening hours 01387 256 550. We are sorry that we are unable to accept payment by cheque.

Payment for Private Treatment

Pay As You Go

Payment will be scheduled through a course of treatment and can be made at each visit for completed items of treatment.  Laboratory fees must be paid at the time the work is fitted (eg veneers, crowns, bridges, dentures etc). Any final balance must be cleared on the last visit when treatment is completed.

If you are undergoing a course of treatment and need a number of appointments we may agree for you to hold some payments until the treatment course is completed*.

Before embarking on larger courses of treatment, particularly for cosmetic procedures we may request a part-payment before treatment commences.

* This option is dependent on an individual’s good payment history.  We make great efforts to provide an efficient, flexible booking system with short waiting times.  We will consider outstanding accounts within a course of treatment reasonable where appointments are made in the same spirit, and where we are kept informed if there are likely to be long gaps between appointments so we can agree terms.  If you have any questions or problems with payment please speak to us – we won’t bite!

Denplan Payments Plans

Denplan Care

Denplan collects your monthly payments by direct debit.  These payments cover all your routine, preventive and restorative care and supplementary insurance.  The only additional charge is where a dental laboratory is required to make work such as crowns, bridges, inlays or dentures/repairs. In such cases you will be charged the laboratory fee and payment should be made direct to the practice when you visit to have the work fitted.

Denplan Essentials

Denplan collects your monthly payments by direct debit. These payments cover all your routine oral health assessments, routine x-rays, preventive hygienist appointments in your agreement and supplementary insurance. A 20% discount rate is applied to additional restorative treatments which are paid for under the same terms as Pay as You Go private treatment.

Interest Free Credit

We can offer interest free credit options for some treatments.  Please ask at reception for more information.

NHS Services

The practice has a contract to provide NHS services.  Demand is very high and places are limited.  Please ask at reception for availability of spaces for this service.

Children can be cared for under the NHS contract, there are no patient charges until they are 18 years old (when NHS charges may apply).

Please read on to find out more about fees and payment options for adults over the age of 18 years who continue to be treated under the NHS at our practice. Payments must be made for each element of treatment at each visit as it is completed.

Up to the age of 18 years: This treatment is free.

Over the age of 18 years: Standard NHS Charges may apply*.

Aged 18 and in Full Time Education: NHS treatment continues to be provided free of charge*

Aged 19+ and in Full Time Education: A certificate for free NHS treatment (HC2) may be applied for using an HC1 form which is available at the Practice on request.

* The charges applied are those in the standard NHS contract and relate to treatments offered under NHS guidelines.  You can visit NHS Scotland www.show.scot.nhs.uk to find out more and see an outline of the current NHS fees here.

Patient Charges for NHS Dental Treatment**

Patient charges for NHS dental treatment in Scotland are agreed and set by Government.

Some items of treatment are not available under the terms of NHS dental services. Items such as white fillings or crowns in back teeth cannot be provided by the NHS.

Some patients may be exempt from charges. Patients under 18 or between 18 &19 and in full time education are automatically exempt from NHS charges . Patients receiving certain benefits may also be exempt. This depends on the specific benefit and would need to be confirmed by you prior to commencing treatment. Proof of exemption will be required by the dental practice. For anyone in this category receiving treatment without an exemption certificate (HC2) NHS charges will apply, however it may be possible that fees paid may be claimed back using form HC5 – also available at the practice on request.

NHS dental examinations are free to all patients treated under the NHS contract at Church Court. Every other NHS item of treament provided has a different charge attached. There are over 400 different items available.
There is a maximum charge for NHS dental treatment . At the moment (April 2015) this is £384 per course of treatment.

It is not possible to provide a list of exactly how much each filling, denture or crown will cost as this will depend on several factors related to that specific clinical situation such as, the material used, the size, where it is and the number of teeth involved.  For example, treament for gum conditions, which involves scaling, polishing and oral hygiene instruction, can range from £9.76 to £85.12. Fillings can range from £6.60-£25.60.

It is important that the dentist provides an itemised treament plan which includes costs before you commence treatment . It is also important to note that this treatment may change during the course and therefore the cost might change as well. For individual treatment items you can ask at reception for an indication of the cost when booking your appointments.

Extensive courses of NHS treatment may need to be approved by Practitioner Services Division before the dentist is allowed to provide the treatment.

Dentists may provide treament items privately as an alternative to NHS care. You must discuss this with the dentist providing the treatment. The practice should be able to provide information on any private treatment and the costs involved.

** source of information: http://www.nhsggc.org.uk/content/default.asp?page=s509

Dumfries & Galloway NHS Dental Helpline 01387 244284/294

Problems with Payment?

Please speak to us – we won’t bite!

If you have any problems or questions regarding payment please let us know as soon as possible so we can help and advise.

Our primary interest is to provide your oral health care and if unforseen circumstances mean you need to take a break from treatment please let us know so we can advise on your care and make arrangements with you to avoid outstanding accounts.

Church Court is not a large corporate organisation, we have a personal interest in your care and would rather you approach us so we can sort out any concerns or problems.  Equally all our patients benefit from good financial management which allows us to keep the quality and cost of treatment as affordable as possible for everyone.

Last Modified: Aug 30, 2017 @ 11:00 pm